The One Recruitment Mistake You're Probably Making (And How to Fix It)

It’s been said that “Variety is the spice of life”. In business, this is true on a number of fronts, from investment to technology—but never does it ring truer than in the people we choose to surround ourselves with via our recruitment process. Unfortunately, in the process of hiring, many business owners are inadvertently surrounding … Read more

4 Tips For Hiring Great People

Business Owners often say: It’s so hard to find good people… Good People say: “It’s so hard to find good jobs”. So, where’s the disconnect coming from? Just like your ideal customers are looking for companies that can help them solve their problems, your ideal job candidates are looking for the same thing. Only their … Read more

Unlocking Employee Potential Using the Keys You Already Have

Unlocking employee potential is easier than you might think. When we run team alignment days to help clients with their business strategy, we coach the team through some principles that form the foundation for great teamwork. One particular exercise we run is a survival scenario, which has a byproduct of unlocking employee potential you may … Read more

How To Make Pressure Work For You

There is a balance point where pressure changes from positive to negative and there is also a point where pressure becomes ineffective. Knowing what these points are for you and your sales team in critical in achieving sustained levels of high performance.  

3 Things That Make a Successful Salesperson

 What are the 3 things that make a good GREAT salesperson? When it comes to great salespeople there are three key things you need to pay attention to: 1. Skillset – do you have the skills necessary to make the sale?2. Activity – Are you doing the right level of activity to get the results you … Read more

The Reality of Open Book Management


Truthfully, this is just one reality .. but a good one at that 🙂
Norm Jefferies of Computer Merchants has been running his company for over 20 yrs and I think it’s fair to say, he’s doing a damn fine job at it.
Norm and his team adopted the philosophy of Open  Book Management (OBM) at an early stage and it has become a key part of their culture.
In this interview, Norm shares how they implemented OBM and what the benefits and challenges have been of sharing the numbers within the team. We dive into the specific of day-to-day tactics, how OBM affects performance and how they make it a living and effective tool to align the team.
If you are thinking of implementing Open Book Management or are on the other side and think it’s crazy, either way you’ll get some direct benefit of learning from Norm’s experience.
Enjoy!


 
Links from the interview:
Computer Merchants website – http://www.computermerchants.com.au/
Norm on LinkedIn – https://www.linkedin.com/in/normjefferies
The Great Game of Business – http://greatgame.com/
Ownership thinking – http://www.ownershipthinking.com/

3 Things You Need Insight On For Success

Critical Insight

When doing strategic planning, it is essential to gain some insight from your team members on their perceptions of the business, where it’s going, and why things are the way they are. Remember when it comes to your employees, every action they make is a direct result of their perception of the business and their … Read more

How to Make Your Resolutions Stick

New Years resolutions rarely work, so why do we keep making them? Is it a moment of drunken utopia that makes us believe that this year is going to be different? The truth is, Jan 1st is just another day in the calendar. There is nothing magical about it. I know that sounds a bit … Read more