The Reality of Open Book Management


Truthfully, this is just one reality .. but a good one at that 🙂
Norm Jefferies of Computer Merchants has been running his company for over 20 yrs and I think it’s fair to say, he’s doing a damn fine job at it.
Norm and his team adopted the philosophy of Open  Book Management (OBM) at an early stage and it has become a key part of their culture.
In this interview, Norm shares how they implemented OBM and what the benefits and challenges have been of sharing the numbers within the team. We dive into the specific of day-to-day tactics, how OBM affects performance and how they make it a living and effective tool to align the team.
If you are thinking of implementing Open Book Management or are on the other side and think it’s crazy, either way you’ll get some direct benefit of learning from Norm’s experience.
Enjoy!


 
Links from the interview:
Computer Merchants website – http://www.computermerchants.com.au/
Norm on LinkedIn – https://www.linkedin.com/in/normjefferies
The Great Game of Business – http://greatgame.com/
Ownership thinking – http://www.ownershipthinking.com/